Refund Policy

At Shoppoint, we aim to ensure a smooth and hassle-free experience for our customers. If you need to request a refund, please review our policy below:

 

Eligibility for Refund

• We will fully examine the returned product to determine eligibility for a refund.
• Refunds will only be processed for items that are in the same condition as received, including original packaging, tags, and unused status.

Refund Process

• Once the returned product has been reviewed and approved, we will notify you of your eligibility for a refund.
• The refund will be issued using the same payment method as the original purchase.
• Refunds will be processed as quickly as possible, typically within 30 calendar days from the date you notify us of your intention to withdraw.
• Please note that delivery charges are non-refundable.